For Our People
At the RAE, our people—staff and volunteers —are the driving force behind the success of our Association and its members. Through fostering a culture of accountability, professional growth, and leadership development, we ensure that our team is equipped to deliver exceptional service and support to our members.
Empower our people to focus on our members’ success and service experience
The RAE equips staff with the tools, training and mindset to prioritize exceptional member service, ensuring every interaction with the Association is positive, productive, and supportive of members’ professional goals.
Shape a culture of accountability and performance excellence.
A culture rooted in accountability and continuous improvement allows members to trust the RAE to deliver high-quality services with consistency and integrity. The RAE staff and volunteers are working collaboratively to exceed expectations and deliver results that directly benefit members.
Develop and support our people to succeed in their roles.
Investing in professional development and skill-building for staff and volunteers strengthens the RAE’s ability to provide expert guidance, resources and support to members. Members benefit from more knowledgeable assistance, innovative services and a proactive approach to industry challenges when staff and volunteers are empowered to thrive.
Engage and develop volunteer leaders.
Engaging and empowering volunteer leaders ensures member voices are well-represented in decision-making and leadership. The RAE delivers better products and services to members because REALTORS® help shape policies and initiatives that directly impact their success.
A Commitment to Collaboration
“Serving as a volunteer leader at the RAE has shown me firsthand how committed this Association is to empowering its members. Through collaboration, accountability and continuous professional development, we’re ensuring that every REALTOR® has access to the tools, training and advocacy they need to succeed. It’s rewarding to be part of a team where voices are heard and where leadership is genuinely focused on elevating our profession.”
Colleen Roenspies
RAE Member / Volunteer – Arbitration & Professional
Standards and Communications Committees
View articles related to this strategic priority.
Director Perspective – Troy Paquette
What does member-first planning look like? We asked RAE’s Board of Directors to reflect on the development of “Foundations for the Future.” In the video above, hear from Troy Paquette, a broker who values strong customer service and transparency, as he shares what the...
Director Perspective – Chris Hedstrom
What does professionalism really mean in real estate? We asked members of RAE’s Board of Directors to share their thoughts on the new Strategic Plan and how it supports REALTORS® in their day-to-day work. In the video above, hear from Chris Hedstrom, a former chair of...
Introducing… Foundations for the Future
Introducing RAE’s New Strategic Plan: Foundations for the Future The real estate industry is evolving rapidly, and RAE is taking bold steps to ensure you have the support you need to succeed. Our new 2025-2027 Strategic Plan, Foundations for the Future, is built with...
Together, we will shape the future of real estate.
The RAE's strategic plan is guided by a clear set of focus areas designed to support the professional growth and success of our members. Under each focus area, the RAE's Board of Directors has identified strategic priorities aimed at empowering members, strengthening industry relationships and enhancing the overall member experience.